Политика за Поверителност и бисквитки

Delamode is committed to ensuring that your privacy is protected.

Delamode is aware of its obligations under the General Data Protection Regulation (GDPR) and is committed to processing your data securely and transparently. This privacy policy sets out, in accordance with the GDPR, the types of data we hold about you as a visitor to the Company. It also sets out how we use this information, how long we keep it and other relevant information about your data.

access or change the personal information we hold about you.
withdraw the consent you have previously provided to us.
refraining from sending certain messages.
answer any questions you may have about our privacy practices.

Information we may collect from you

We may collect the following information:

Details relating to the company you work for, including contact details, registration, EORI and VAT numbers and bank details;
Name, title, contact information including email address;
Demographic information such as nationality, gender, date of birth, hobbies and interests;
Requirements of your general or service inquiry;
Other information related to customer surveys and/or offers.

Who will we share your data with?

First, we will never share personal information with another organization for third-party marketing purposes.

Your data will be shared with colleagues in the Company when necessary for them to carry out their duties to fulfil your requests.

We may also share your data with third parties where they provide a legitimate service to us.

We may also share your data with third parties as part of a sale or restructuring of the Company or for other reasons to comply with a legal obligation.

We may share your data with organisations outside the European Economic Area, in countries where the Company operates. Processing may include, among other things, fulfilling your order, processing your payment details and providing support services. By providing your personal data you consent to this transfer, storage or processing. We have put in place the following measures to ensure that your data is transferred and stored securely and that the organisations that receive the data we have transferred process it in a way required by EU and UK data protection laws:

Data should only be transferred in a manner that is consistent with the Company's Data Transfer and Storage Policy;
Data stored by bodies outside the European Economic Area must be stored in a way that complies with the GDPR.

How do we use your data?

We use the personal data you have provided to us to fulfil your requests and requirements on the basis of a transaction and/or contract.

The Data Protection Act only allows us to process your data for certain reasons:

To carry out legally required duties;
To fulfil our legitimate interests;
To protect your interests and
When something is done in the public interest.

All processing carried out by us falls within one of the permitted causes. We will usually rely on the first three reasons set out above to process your data.

We also collect data to enable us to carry out activities that are in the legitimate interests of the Company.

We will send you marketing information if you have consented or if we have a legitimate interest in doing so.

Delamode does not sell, transfer, share or disclose your data and will not do so in the future as we are committed to protecting your data.

How does Delamode protect your data?

Delamod takes the security of your data very seriously. We have internal policies and controls to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and that it is not accessed except by our employees in the course of their duties.

The data the Group collects from you may be transferred to, stored or processed at a location within or outside the European Economic Area („EEA“) by us or one of our suppliers in accordance with applicable data protection laws. As a business, we may need to make the transfer of data. The processing may include, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By providing your personal data you consent to this transfer, storage or processing.

Please note that information may need to be shared where required by law.

What is a cookie?

„A cookie is a small text file containing letters and numbers that we store in your browser or on your computer's hard drive.

„A cookie is a small file that requests permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or notifies you when you visit a particular site. “Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by collecting and remembering information about your preferences.

We use traffic logging cookies to identify which pages are being used. This helps us to analyse web page traffic data and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

In general, cookies help us provide you with a better website by allowing us to monitor which pages you find useful and which you do not. „A cookie in no way gives us access to your computer or to any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change your browser settings to refuse cookies if you prefer. This may prevent you from making the most of the website.

How to control and delete cookies„

If you want to restrict or block cookies on our websites or other websites you visit, you can do so through your browser settings. Your browser's „Help“ feature should tell you how.

Alternatively, you can visit www.allaboutcookies.org, which contains detailed information on how to delete cookies from your computer, as well as more general information about cookies.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purposes of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, but please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Your rights to access your data:

We are committed to protecting your rights in relation to your personal data.

By providing this and other privacy notices on the website, we will be open and transparent about how and why we use your personal information.

You have the right to ask us what personal information we hold about you and to request a copy of your information. This is known as a „subject access request“ (SAR).

The Data Protection Act gives you certain rights in relation to the data we hold about you. These are:

The right to be informed. This means that we need to tell you how we use your data and that is the purpose of this privacy notice;
Right of access. You have the right to access the data we hold about you. To do this, you must make a subject access request. You can read more about this in our
A procedure for requesting access to subject data, which is available at [email protected].
The right to correct any inaccuracies. If any of the data we hold about you is incomplete or inaccurate, you have the right to ask us to correct it;
Right to erasure of information. If you want us to stop processing your data, you have the right to ask us to delete it from our systems when you believe there is no reason for us to continue processing it;
Right to restriction of data processing. For example, if you believe that the data we hold is incorrect, we will stop processing it (while we still hold it) until we are satisfied that the data is correct;
Right to portability. You may transfer the data we hold about you for your own purposes;
Right to object to the inclusion of any information.
You have the right to object to the way we use your data where we use it for our legitimate interests;
The right to regulate any automated decision-making and profiling of personal data. You have the right not to be subject to automated decision-making in a way that adversely affects your legal rights. Where you have provided consent to the use of your data, you also have an unrestricted right to withdraw that consent at any time.
Withdrawing your consent means that we will stop processing the data that you have previously consented to us using. There will be no consequences of withdrawing your consent, but in some cases we may need to continue to use your data to comply with our legal and regulatory obligations. We aim to process your request within 30 working days and will always agree a revised timeframe with you if necessary.

If you wish to exercise any of the rights explained above, please contact [email protected]

Data controller and processor details

The Company is a data controller, which means that it determines the processes that will be used in processing your personal data. The Company is also a data processor for its customers, which means it processes the data. Our contact details are as follows:Xpediator plc, 710 Avenue West, Skyline 120, Braintree, Essex, CM77 7AA, UK

Data Protection Officer

The company's data protection officer is Dan Harris. He can be contacted at [email protected].

Is automated decision-making applied to you? Is profiling carried out?

The Delamode Group does not carry out automated decision-making that has significant consequences for you or significantly affects you, but it may apply profiling (processing of data in a partially automated manner for the purpose of evaluating certain personal aspects). Profiling may be used, for example, in the application of sanctions and other restrictive measures, in financial risk management and in marketing profiling.

Data protection principles

In relation to your personal data, we will:

process them fairly, lawfully and in a clear and transparent manner;
we only collect your data for reasons we consider appropriate for the course of your visit, in ways that are explained to you;
we only use them in the way we have informed you about;
we make sure they are correct and up to date;
we only keep your data for as long as we need it;
we process them in a way that ensures they are not used for anything you are not aware of or have not consented to (as appropriate), lost or destroyed.

Filing a complaint

The UK supervisory authority for data protection matters is the Information Commissioner's Office (ICO). If you believe your data protection rights have been breached in any way by us, you can make a complaint to the ICO.