Customer Service and Coordination Specialist
JOIN the team!
Delamode Bulgaria is part of the international Delamode Group and is among the leading logistics companies in the region. Since 2004, we have been providing reliable solutions in national and international road, sea, air, and rail transport. We work with short processing times for requests and have our own warehouse with a customs zone, enabling us to provide fast, flexible, and efficient logistics for our clients.
As part of a global network, we connect businesses with Europe and the world, serving companies from various industries – from single shipments to complex multimodal projects. We are developing dynamically, investing in technology, and believe that our strength lies in the people who drive success. We are looking for someone who loves working with clients, coordinating processes, and finding solutions in a dynamic environment.
What will be your field of action?
- You register and maintain up-to-date information about clients in the system.
- You maintain daily communication with clients and actively support sales representatives.
- You coordinate communication between clients, operational, and sales teams to ensure a smooth process.
- You will participate in telephone and email sales, offering suitable services to clients.
- You respond quickly and accurately to current queries according to established standards.
- You prepare regular reporting and monitor task completion.
- You coordinate meetings between clients and the sales team
- You are working on tasks assigned by the Commercial Manager.
1500-2200 €/month
After withholding taxes. The specific salary depends on work experience and competences.
For your journey with us:
International career opportunities
Discounts for partners
Opportunities for development
Attractive salary
An environment open to new ideas
Annual holidays, themed parties
Incentive bonus system
Strong and cohesive team
Questions?
Let's talk:
What is needed to be successful in the position?
- Experience in customer service or a similar coordination role
- Excellent communication skills – written and verbal
- Strong customer approach and ability to build trust
- The ability to solve case studies and work calmly in a dynamic environment
- Attention to detail and precision in handling information
- The ability to prioritise and work in a dynamic environment
- Initiative and willingness to take responsibility
WHAT DO WE OFFER?
- Attractive salary, supplemented by a monthly bonus system
- Full compliance with labour legislation
- Social benefits – additional health insurance, additional paid leave days for service in the company longer than 1 year
- Induction training and ongoing support from experienced colleagues
- A stable environment that allows for a work-life balance
- An opportunity to develop a career in an international logistics company
- A supportive team and a working environment where initiative is encouraged.
- Modern office, flexible working environment and a dynamic that makes every day different
Thank you for your nomination. Please be advised that we will only contact approved candidates.